Question 1

Why should I work with one person instead of an agency?

Accepted Answer

Because you deal with the person who actually builds it, not an account manager passing your questions along. I look at your business before I quote anything, and I am still reachable after it goes live - that is what the monthly plan pays for.

Question 2

How much does this cost?

Accepted Answer

The assessment is free. Builds start at AED 2,500 for one of the ready systems and are quoted after the assessment, 50% to start. Custom software built from scratch is scoped and priced per job. Every build includes an ongoing monthly plan from AED 200 to AED 1,500 that covers support and changes.

Question 3

Why is the monthly plan not optional?

Accepted Answer

A system that talks to your customers is not something you install and walk away from. Prices change, services change, and customers start asking things it has not been taught. The monthly plan is what pays for someone still being there to fix that.

Question 4

Can I train the AI with my own business information?

Accepted Answer

Yes. Every system is set up with your real prices, services and how you actually talk to customers, not a generic script.

Question 5

How quickly can I get started?

Accepted Answer

A ready system goes live in days. Custom software, like an internal tool your whole team runs on, gets a timeline agreed in writing before work starts. Either way, setup, training and testing all happen before anything launches.

Question 6

Does it work in Arabic?

Accepted Answer

Yes. Systems are built for English and Arabic natively, not through translation, so customers get a natural response in their own language.

Question 7

What happens if it can't answer something?

Accepted Answer

It hands the conversation to you immediately, with the customer's details attached, instead of guessing. Nothing gets left unanswered.

Question 8

I tried something like this before and it did not stick. Why would this be different?

Accepted Answer

It usually fails for one of two reasons: nobody owned it, or the tool asked your staff to change how they work. This gets built into the tools you already use, one person is responsible for it, and you hear from that person every month.

Question 9

Do I end up depending on you?

Accepted Answer

No. It runs on your own accounts and your own domain, and it comes documented. The monthly plan is you paying a person to keep it working as your prices, services and staff change, not rent on a platform you cannot leave.

Question 10

Do I have to replace the tools I already use?

Accepted Answer

No. It connects to WhatsApp, Instagram, your calendar and your existing site. Nothing gets migrated and nothing gets thrown away.

Question 11

How much of my time does this take?

Accepted Answer

A couple of short conversations at the start, so it learns how you actually answer customers. After that, very little. I watch how your enquiries come in rather than sending you a form to fill out.

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